The Customer is Always Wrong by Jeff Martin
From Mom and Pop general stores to huge chains, it is impossible to think of American experience without thinking about the buying/selling culture that is retail. It is almost a rite of passage to pay your dues in a retail environment.
The Customer Is Always Wrong: The Retail Chronicles is a funny, yet informative collection of essays by writers from all corners of the literary world. Elaine Viets, author of the Dead-End Job mystery series, describes all the crazy jobs she's done to write her books; Jim DeRogatis (author of Let it Blurt) describes hanging out with Al at Al Rocky’s Music Store; Colson Whitehead describes how three summers working a Long Island ice cream store put him off ice cream and desserts of all kinds for the rest of his life; and filling out the table of contents are Wade Rouse, Michael Beaumier, Po Bronson, Stewart Lewis, Victor Gischler, Timothy Bracy, Anita Liberty, Trisha Thomas, Kevin Smokler and T Cooper.
